Refund & Cancellation Policy

This policy governs refund and cancellation requests for donations made to Vaadi e Kashmir Foundation.

1. General Policy

Donations are generally non-refundable after successful processing, as they are immediately committed towards charitable programmes and activities.

2. Exceptions

Exceptions may be considered for:

• Duplicate payment caused by a technical error
• Incorrect charge amount due to a processing error
• Confirmed unauthorised or fraudulent transaction
• Payment gateway error resulting in an incorrect deduction
• Legal requirement
• Exceptional circumstances approved by the Foundation

3. Refund Request Process

To request a refund, contact us at contact@vaadiekashmir.org with: your full name and email, donation amount and date, transaction or payment reference ID, reason for the refund request, and supporting documentation where applicable.

4. Processing Timeline

Refund requests will typically be reviewed within 7–15 business days of receipt. Approved refunds will ordinarily be processed through the original payment method where technically feasible.

5. Contact